Administrative Professionals Training

APT Certification Program

Your Gateway to Professional Growth

As an administrative professional, you provide crucial foundational support for the work of our frontline fundraisers and leadership throughout the University. Through the APT Certification Program, you will acquire new skills needed to be effective in your position and expand existing skill sets that will help grow your career.

Administrative Professionals Training Program logo

What's New for FY24

Curriculum Areas

Most APT sessions will be offered on Collaboration Days and during the Week of Learning and Day of Learning events.

To earn your certificate, you must complete twelve sessions from the curriculum areas listed below during this fiscal year (July 1, 2023 - June 30, 2024). 

NEW in 2024! The APT program is now accepting external courses for 6 out of the 12 credits required for annual APT certification. External courses for credit require manager approval. See below for details and approved external sources.

Example Courses:

  • Advance and Advance Performance
  • EverTrue
  • Tableau
  • Microsoft Office 365

Example Courses:

  • Fundraising
  • Gift Administration and Campaign Counting
  • Events 

Example Courses:

  • Workday Financials

Example Courses:

  • Project Management Best Practices
  • Task Management

Example Courses:

  • Communication Best Practices

Alternate routes to earning credits internally include presenting a session for administrative professionals (1 credit) and attending two Communities of Practice meetings (1 credit). More than 15 opportunities to earn credit will be offered this year!


How to Earn APT Credits from External Sources

To take advantage of external opportunities, there are a few important steps to complete:

  1. Meet with your manager to discuss your professional growth and the skills and knowledge you need to gain or refine.
  2. Identify the external source(s) that offer the content you need and review with your manager.
  3. Send the source(s) and the name of the course(s) via email to Shelby Bowen at She will share the request with the APT Advisory Group for approval. You can request approval of a course at any time.
  4. Look for an email from Shelby letting you know if your external source has been approved.
  5. Check out the External Source list on this page for approved external learning sources.
  6. Start upskilling!
  7. Send course completion information to Shelby at
Approved External Credit Sources

Upcoming Sessions

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Recognition and Incentives

  • Certificate earners are celebrated during a special luncheon each year at the August Day of Learning. Only APT FY 24 certificate recipients and their managers/supervisors attend the luncheon. 
  • Managers receive notification of certification to include in participants' annual performance evaluations.
  • Participants who earn a certificate for five consecutive years will receive an additional gift. We embrace ongoing professional development and value your commitment to continuous improvement. 
Frequently Asked Questions

Complete 12 total credits during our 2024 fiscal year by: 

  • Attending 12 APT credit/learning sessions.
  • Or attend fewer than 12 sessions and choose to present a session for 1 credit and/or attend two Communities of Practice meetings for 1 credit. 
  • Example: Attend 10 sessions, present a session, and attend 2 CoP meetings, for a total of 12 credits.

Credit/learning sessions are offered monthly on Collab Days, Day/Weeks of Learning, and Administrative Professionals day between July 1, 2023 and June 30, 2024. Online sessions will be offered as needed.

Participation in the APT program is not mandatory, but is highly recommended.

We hope you will continue your learning journey after earning the 12 required credits! 

To celebrate that milestone, APT certificate earners are celebrated at the Day of Learning APT Luncheon. The APT Luncheon is invitation only for certificate earners and their supervisors. 

Reach out to Shelby Bowen at

Administrative support staff will receive individual transcripts once each quarter of our fiscal year and upon request.

Sessions designated as APT eligible will be labeled as an APT credit.  APT sessions may be hosted by different units within Advancement and attendance is tracked by the director of the APT program, regardless of which unit hosts the session.

The APT program will be developing advanced sessions for those who have mastered the basics of a particular area. The number of offerings of advanced sessions will grow with the program.

If you have questions about the APT certification program, please contact Shelby Bowen.