Help & Accounts

Get the Support You Need Quickly

The Advancement Services Help Desk Portal is where you can submit requests. The knowledge base includes common solutions that meet your needs quickly and efficiently on a variety of Advancement topics, including technology accounts access; Marketing Cloud emails; event registration; online donation forms; research requests; advance use and data changes; reporting; and data loads and changes.

Request Help & Accounts

Contact Teams Directly

Computer hardware and shared network drives (University Advancement)

Data analysis and reporting questions

Facilities, training, and help with remote work (University Advancement): or Ashley Privott: 434-924-4010

Gift Processing Questions or David Pinker: 434-249-8378

Prospect research

Complete this research request form or contact Chris Hubert at 

Portfolio assignments

Records questions or Kate Van Dyck-Oxford: 434-924-1356

Need help with Tech Tools?

Chase Sylvia is ready to assist with any Advance, EverTrue, Tableau, Marketing Cloud, Eventbrite, Cvent and online giving forms requests.