Get the Support You Need Quickly
The Advancement Services Help Desk Portal is where you can submit requests. The knowledge base includes common solutions that meet your needs quickly and efficiently on a variety of Advancement topics, including technology accounts access; Marketing Cloud emails; event registration; online donation forms; research requests; advance use and data changes; reporting; and data loads and changes.
Contact Teams Directly
Computer hardware and shared network drives (University Advancement)
Data analysis and reporting questions
Facilities, training, and help with remote work (University Advancement):
acl@virginia.edu or Ashley Privott: 434-924-4010
Gift Processing Questions
uas@virginia.edu or David Pinker: 434-249-8378
Prospect research
Complete this research request form or contact Chris Hubert at prospect.research@virginia.edu
Portfolio assignments
Records questions
dev-deg@virginia.edu or Kate Van Dyck-Oxford: 434-924-1356
Need help with Tech Tools?
Chase Sylvia is ready to assist with any Advance, EverTrue, Tableau, Marketing Cloud, Eventbrite, Cvent and online giving forms requests.
Old Ivy Building
Need help with building floor plans, office numbers, meeting rooms or office guides?
