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CRM Transformation Project

Leadership Team & SMEs

CRM Leadership Team

 

Subject Matter Experts

The work of this project is broken into specific, smaller parts (which we call “sprints”), where we discuss, make decisions, and take action on different aspects of the transformation process. Within the project we describe the four major sprints as:

  • Functional (interface, business process & tool functionality);
  • Data Conversion (how we map and convert our data into the new system);
  • Integrations (identifying and establishing processes for data that will be transferred regularly from other systems); and
  • Information Delivery (including reporting, dashboards, and other ways that Salesforce/ascend will surface data to the end user).

Here is the work that has already been done (or is under way), and some of the subject matter experts (SMEs) who were involved directly in sprint work:

Leaders
Subject Matter Experts
Alumni Association
  • Jane Fletcher
  • Jess Hamilton
  • Andrew Harbin
  • Mary Elizabeth Luzar
  • Erin Sprouse
  • Elizabeth Turrisi
College Foundation
  • Doran Tremblay
Darden Foundation
  • Allie Barth
  • Heather Meixler
  • Brad Neathery
  • Jen Oliver
  • Isaac Stephenraj
Health Development
  • Robyn Eaton
  • Lori Hanger
  • Maggie Patton
Library
  • Holly Thornhill
McIntire School of Commerce
  • Mandi Crisp
  • Greg Driscoll
  • Ryan Jackson
  • Darci Spuck
Medical Alumni Association
  • Cate Liverman
  • Angela Raker
Miller Center
  • June Drude
Office of the President
  • Cecil Banks
School of Education
  • Jenn Cornell
  • Crystal Schuelke
School of Nursing
  • Erik Williams
UA Annual Giving
  • Mary Finnerty
  • Ann Lawrence Grasty
  • Austin Hersh
  • Lindsey Paynter
  • Megan Poole
  • Catalina Wilkins
UA Business Intelligence
  • Dan Biggs
  • Praveen Kunchala
UA Corporate & Foundation Relations
  • Joon Cho
  • Ellen Root
  • Katie Shevlin
  • Erica Younglove
UA Development
  • Robin Mitchell
UA Donor Relations
  • Matthew Blough
  • Paige Kostanecki
  • Sasha Monty
UA Engagement
  • Andrea Devine
  • Michael Goetz
  • Joy Nuckolls
UA Gift Planning
  • Spring Dodge
UA Parents Program
  • Courtney Bibb
UA Prospect Management, Research & Analytics
  • Sarah Robinson
UA Principal Relationship Development
  • Jessica Schwab
UA Reunion Giving
  • James Fretwell
  • Jason Life
  • Andrea Shifflett
  • Mary Blair Zakaib
UA Services
  • Caroline Plunkett
UVA's College at Wise
  • Gina Chisenhall
Virginia Athletics Foundation
  • Bill Maisannes
  • Joyce McKenney
Leaders
Subject Matter Experts
Alumni Association
  • Jane Fletcher 
  • Melissa Gormes
College Foundation
  • Annelise Lucas
  • Sarah Sawtelle 
Darden Foundation
  • Kim McKean
  • Issac Stephenraj 
  • Whitney Wilson
  • Megan Winter
Health Development
  • Tyler Gallik
  • Joby Giacalone
  • Steven Glass
  • Lori Hanger
Jefferson Scholars Foundation
  • Robbyn Callahan
Law School
  • Lisa Bugg
McIntire School of Commerce
  • James Heetderks
  • Ryan Jackson
  • Erin Perry
  • Rob Tharpe
Medical Alumni
  • Barry Collins
School of Architecture
  • Woody Wingfield
UA Annual Giving
  • Ann Lawrence Grasty
UA Business Intelligence
  • Sharath Bhat 
  • Dan Biggs
  • Astrid Henriksen 
  • Praveen Kunchala
  • Matt Rose
  • Nick Strazzabosco
UA Engagement
  • Andrea Devine
UA Finance
  • Sherry Burnett
  • Marianne Harrison
  • Mike May
  • Sandra Williams 
UA Gift Planning
  • Spring Dodge
  • Iris Luck
UA Prospect Management, Research & Analytics 
  • Sarah Robinson
UA Services
  • Vickie Collins
  • Jazzmine Davis
  • Cynthia Donley
  • Robyn Kells
  • Leigh Ann Moss
  • Caroline Plunkett
  • Cassie Shifflett 
UVA's College at Wise
  • Gina Chisenhall
  • Pamela Hall
Virginia Athletics Foundation
  • Joyce McKenney 
Leaders
Subject Matter Experts
Alumni Association
  • Pattie Daves
  • Jane Fletcher
  • Sue Gallegos 
Darden Foundation
  • Kim McKean
  • Heather Meixler 
Health Development
  • Ros deButts
  • Robyn Eaton
  • Pam Kelleher 
McIntire School of Commerce
  • Trecia Gunnoe
  • Ryan Jackson
  • Erin Perry 
Medical Alumni
  • Angela Raker
  • Harsha Solanki 
Office of the President
  • Cecil Banks 
UA Business Intelligence
  • Nick Strazzabosco 
UA Donor Relations
  • Meggie Chopade
  • Theresa King
  • Paige Kostanecki
  • Caroline Livingston
  • Michael Marzella
  • Sasha Monty
  • Tiffany Morris 
UA Gift Planning
  • Spring Dodge​ 
  • Iris Luck
UA Prospect Management, Research & Analytics
  • Anna Hodges 
UA Principal Relationship Development
  • Jessica Schwab 
UA Services
  • Becky Balber 
University Advancement
  • Blair Wingfield 
University Finance
  • Wanda Breeden 
UVA's College at Wise
  • Leah Shortt

 

Leaders
Subject Matter Experts
Alumni Association
  • Megan Keller 
College Foundation
  • Annelise Lucas 
Darden Foundation
  • Whitney Wilson 
Health Development
  • Amanda Elsea  
  • Joby Giacalone
  • Chris Neal
McIntire School of Commerce
  • Ryan Jackson
UA Annual Giving
  • Joe Montante 
UA Business Intelligence
  • Dan Biggs
  • Anil Malviya 
  • Matthew Rose 
  • Nick Strazzabosco 
UA Corporate & Foundation Relations
  • Joon Cho
  • Angel Gunn
UA Development
  • Adam Fentress
  • Robin Mitchell 
UA Donor Relations
  • Sarah Robinson​ 
UA Gift Planning
  • Spring Dodge​ 
  • Dane Ferre 
UA Principal Relationship Development
  • Jessica Schwab 
UA Prospect Management, Research & Analytics
  • Akilah Blakey
  • Alyssa Champa 
  • Becky Collier 
  • Ryan Collins 
  • Deb Darling
  • Amelia Kelly 
  • Delia Kloh
  • Rima Masters 
  • David Ornelas
  • Megan Randall
  • Lilly Suwinski 
University Advancement
  • Blair Wingfield 
UVA's College at Wise
  • Becca Clippard 
Virginia Athletics Foundation 
  • Jonathan Hooe

 

We have made our best effort to count everyone who participated in these specific sprints, discussions and focus groups, but despite our best efforts we may have missed a few. If so, please contact AdvancementCRM@virginia.edu. This list will be updated on an ongoing basis.